Practice Manager

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• Ensure the office provides high-quality and compassione dental care to all pients, covering general dentistry, orthodontics, and additional services.
• Oversee daily office operions and manage all staff members.
• Manage processes and best practices to support scheduling and show re expections
• Maintain the office's operional readiness, appearance, and presention.
• Meet office performance, financial, and P&L goals, including pient forecasts and sisfaction metrics.
• Use PowerBI and financial analytics to make and support business decisions
• Ensure adeque staffing by interviewing and selecting candides to align with pient schedules.
• Foster team member sisfaction and retention through effective communicion, recognition, teamwork, and employee relions practices.
• Identify training needs and implement initiives to support staff development and meet company and individual objectives.
• Provide concierge style support to all specialty doctors and independent contractors to align with Expanded Services and Orthodontics program initiives.
• Uphold the highest standards of integrity by complying with all government regulions and company policies.
• Track and monitor collections and follow up with pients as needed.
• Solicit referrals from pients post trement while also tracking sisfaction with care provided

• Obtain high trement acceptance by explaining cost of trement, insurance coverage, and finance options
• Explain, promote, and adhere to company payment policies and procedures
• Drive local marketing efforts through participing in local community affairs and events to include school screenings, board member meetings and any opportunity to promote a positive image of us

• Educion/Experience:
  • Minimum of 3 years of dental office experience
  • 1 year of dental office management preferred
  • High school or GED required; bachelor's degree preferred
• Technical Skills:
  • Computer skills: Microsoft Office
• Skills and Attributes:
  • Deep understanding of commercial insurance or Medicaid billing
  • Compassion and high level of service for our pients, parents, and staff
  • Integrity, always doing the right thing
  • Financial acumen
  • Team building, employee relions, and organizional and staff development skills
  • Track record of superior performance in growing both the top and bottom line
  • Strong interpersonal and communicion skills
  • Well-developed analytical and problem-solving abilities
  • Ability to read and interpret reports, write reports and business correspondence
  • Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
  • High degree of initiive, accountability, and independent judgment

• Effectively communice and exchange informion with staff, supervisors, and other internal clients
• Opere a computer, keyboard, and standard office equipment.

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