compensation: Paid Training, Will be discussed at interview. employment type: full-time
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Prince Telecom, a national leader in the telecommunications field, is hiring individuals to install Cable TV/Phone/Internet and Alarm systems in residential homes. We have multiple openings in multiple areas. We offer growth potential, training, competitive benefits for qualified applicants.
Job Duties Include:
*Installs, disconnects, reconnects, adds, changes, and troubleshoots cable TV, internet, telephone and alarm equipment in accordance with guidelines
*Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters.
*Attempts to identify and remedy sources of customer-perceived problems.
*Drives Company vehicle between home or office, warehouse, and work sites n a safe and courteous manner.
*Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties.
*Completes paperwork accurately, and reports and records work order status updates
Customer Service Duties Include:
*Greeting customers in the home while conducting home walk thru
*Reviews all requested services with the customer in order to ensure understanding and agreement.
*Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns.
*Provide customer education regarding product and service usage.
*Cleans work area upon completion of job.
*Cable specific tools
*Medical/Dental/Vision/Life Insurance/Long Term Disability/Short Term Disability
*401(k) with Company Match
*Company Stock Purchase Plan
*Must be able to pass Background and Drug screening
*Valid driver's license with minimum of 2 years driving experience and a good driving record
*Ability to lift up to 100 pounds
*Ability to carry a 28' ladder from truck to pole
*Ability to work in tight spaces such as a crawl space of a house
If you are interested in learning more about our organization, please visit our website www.PrinceTelecom.com
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers